Tidal Workload Automation Adapter for JD Edwards

Adapter Overview

IT operations that focus on the automation of business processes involve integrating a wide range of custom and enterprise applications and the infrastructure on which they run, often with complex interdependencies. In such environments, IT typically uses job scheduling tools to control batch and on demand event processing, which are vital to the success of a range of business operations from sales to manufacturing to financial management.

For the past decade, Tidal Workload Automation has been defining standards for job scheduling usability, scalability, and breadth of coverage. The role of the many adapters available for Tidal Workload Automation is to make connectivity, control, and visibility of diverse technologies accessible directly through the Tidal Workload Automation user interface (UI). The breadth of coverage these adapters provide simplifies end-to-end scheduling of processes across the enterprise.

Overview

Integrating JD Edwards Enterprise Resource Planning (ERP) into the Enterprise

In order to increase competitive advantage, businesses are investing in applications that improve operational efficiency, such as JD Edwards EnterpriseOne and World ERP solutions. These applications manage critical data from various functional areas, including financials, inventory, procurement, and order fulfillment. While the JD Edwards internal scheduler can manage native batch processes, it is not built to accommodate enterprise- wide scheduling environments.

This adapter is designed for the unique needs of the JD Edwards application suite, and functions as the communications interface between Tidal Workload Automation and the EnterpriseOne/World process management engines. Together, they provide IT organizations with robust cross-platform, cross-application scheduling functionality, real-time interactivity, and centralized control.

Simplify Job Scheduling with Tidal Workload Automation

With the Tidal Workload Automation Adapter for JD Edwards, EnterpriseOne/World customers can add the automation, manageability, and reliability of Tidal Workload Automation to these leading ERP applications. With Tidal, IT operations staff can manage all workload processes within JD Edwards EnterpriseOne/World environments from a centralized console and integrate those processes into the wider Tidal Workload Automation scheduling environment. Leveraging the Tidal Workload Automation’s advanced automation features and single pane-of- glass management console immediately translates into reduced training costs and the consolidation of key skills required for scheduling operations. This ability, in turn, reduces errors and increases productivity.

How the Adapter for JD Edwards Works

Once implemented, the adapter allows users to define, launch, monitor, and control JD Edwards processes using Universal Batch Engine (UBE), which is then used to execute these processes. Tidal Workload Automation and the adapter enable JD Edwards users to quickly resolve job failures, incorporate multiple cross- application dependencies, and utilize process models for JD Edwards UBE programs. The adapter submits the predefined JD Edwards processes into the schedule and monitors the status of each process as it runs. In addition, the adapter facilitates the distribution of JD Edwards reports through its advanced alert capabilities.

Modifications to the JD Edwards environment are unnecessary because Tidal uses both UBE and the application program interfaces (APIs) in the JD Edwards EnterpriseOne/World application suite. Native JD Edwards function calls are therefore used for the integration.

Features and Benefits

The adapter and Tidal Workload Automation have successfully delivered rapid ROI to organizations investing in JD Edwards solutions. Working together, they bring job scheduling for JD Edwards solutions into an enterprise context and provide greater automation, visibility, control, and reliability. The following capabilities are crucial to driving the benefits that users can expect from this solution:

Universal Workload Management - Workload management is an essential part of any ERP solution, because it allows critical transactions from various databases and applications to occur at the right time, every time. Tidal Workload Automation provides immediate problem detection, and in many cases, automatically launches error resolution steps, enabling JD Edwards EnterpriseOne/World services to be delivered efficiently and accurately.

Event-Driven Processing - In addition to time- and date-based job scheduling, the adapter can dynamically introduce single jobs and entire workloads into a schedule when triggered by business events from other adapters and platform-supported agents. Also, with the adapter, users can define events that can be used for alerting and invoking an automated response through email and/or inserting additional jobs into the schedule.

Flexible Monitoring and Alerting - Job status and output is automatically logged and can be viewed using the Tidal Workload Automation console. Alerts can be automatically sent to browser-enabled devices for anytime, anywhere status updates and can be configured to initiate process recovery steps. Automated actions are extensive and easily defined.

IT Policy Alignment - Each job can contain several process definitions that support granular controls and error recovery procedures, making it possible for IT staff to consistently follow documented best practices.

Information Technology Infrastructure Library (ITIL) processes in the areas of request fulfillment, incident management, and change management are supported and can include interfaces and integration techniques available for a range of ITIL-oriented operations environments.

Robust Security and Audit Capabilities - Security policy - and changes to it - are tied to enterprise security management tools and processes. The integrated security management features of Tidal Workload Automation can be applied to the implementation of JD Edwards connections, various roles, and jobs to provide secure management and support the use of required security credentials.